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CONTACT / SUPPORT

Let’s get your fleet connected.

Use the official channel below for access applications, billing questions, technical support, security reports, and refund requests.

Official support channel

  • Emailsupport@sjjcloud.com
  • Typical responseWithin 2 business days
  • Access flowApplication → manual review → approval → Stripe Checkout → API activation
  • BillingSubscription status, payment method, invoices, and cancellation are self-service in the billing portal when enabled.
  • Business nameSJJ CLOUD (individual-operated business)

Send a message

This form opens your email client. Do not include API keys, passwords, or other secrets.

Before you write

For an access application, describe your use case, the providers you manage, expected API volume, and whether you need batch operations or workflow automation. We may request verification information during manual review.

For technical issues, include the approximate time, endpoint or feature, provider name, and a request ID if available. Redact secrets before sending.

For legal or privacy requests, email the same official address. See our Terms, Privacy Policy, Refund Policy, and Acceptable Use Policy.

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